Employment is available in 3 different areas:
(1) Retail Sales
(2) Restaurant Staff
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This job description is a general description of essential functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees of Wall Drug Store, Inc. are expected to perform tasks as assigned by Wall Drug Store, Inc. management regardless of the job title or routine job.
Summary: Assist supervisor in Donut Factory by performing the following duties.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
To perform the job successfully, an individual should demonstrate the following competencies:
Design - Demonstrates attention to detail
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.
Interpersonal Skills – Listens to others without interrupting, remains open to others’ ideas and tries new things.
Oral communication – Must be able to speak English at least at a conversational level. Must listen and get clarification if necessary and respond well to questions.
Teamwork – Balances team and individual responsibilities, gives and welcomes feedback, puts success of team above own interests.
Ethics - Treats people with respect; Keeps commitments; Works with integrity and ethically.
Organizational Support - Follows policies and procedures.
Planning/organizing – Uses time efficiently.
Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance.
Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
Safety and Security – Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality – Is consistently at work and on time.
Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments.
Initiative – Volunteers readily; Asks for and offers help when needed.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
No prior experience or training. Training is provided.
Must be able to understand and speak conversational English. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
Must be able to operate a point-of-sale system and give change back to the customer. Training is provided. Other Skills and Abilities
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand and talk or hear. The employee is occasionally required to use hands to finger, handle, or feel and reach with hands and arms. The employee must frequently lift and/or move up to 50 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually low to moderate.